Yes! Lotus Activewear ships worldwide.
You will see the shipping costs upon checkout after entering your complete shipping address. Duties and taxes are NOT included in your shipping fee.
No, duties and taxes are not included in your order total. You will have to pay for these upon receiving your order. These will be determined by your local customs authority.
We deliver international orders through DHL Express and delivery usually takes 3-5 business days after processing. Processing takes 1-2 business days before shipping it out.
For Philippine orders, local couriers usually take 1-2 days if within Metro Manila and 3-5 days provincial via LBC Express. Processing takes 1-2 business days before shipping it out. If coverage allows it, you may also opt for Grab/Lalamove upon checkout for same day shipping. (Customer books the ride)
For international orders, DHL will inform you of your shipping schedule via SMS or email notification once your package arrives at your destination. You may coordinate your availability with them directly to ensure you will be home to sign and receive the package.
Customer accepts full responsibility for any loss or damage to the items once the courier attempts delivery. Customer is also responsible if their package is redirected or is marked as unclaimed or undeliverable due to invalid/incomplete address.
DHL will notify you of their delivery schedule. Failure to respond to their SMS and email notifications means that they will deliver on their selected schedule. However, once they have declared that the package was redirected, Lotus Activewear is no longer responsible for the items or any fees that will incur. Please make sure that your shipping address and contact information are correct.